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Everything you need to know about Enowise.

General

What is Enowise?

Enowise is the all-in-one platform built for wineries. Optimise your vineyard and winery operations, ease regulatory compliance, and build your brand and wine portfolio digital presence, all in one place.

What is the relationship between Enowise and WineKite?

Enowise is the all-in-one software platform for wineries, and your key to WineKite. WineKite is where wine lovers discover wineries, explore experiences, and request bookings. Through Enowise, you publish your winery profile, create wine experiences, manage availability, and handle booking requests, all from one place.

What is the relationship between Enowise and ScanForFacts?

ScanForFacts started as a standalone platform for EU wine labelling compliance. It is now part of Enowise, giving wineries access to e-labels, technical sheets, tasting events, and dynamic QR codes alongside all other Enowise tools. Existing ScanForFacts users can sign in to Enowise with their same credentials.

Who is behind Enowise?

Enowise is built by the same team behind ScanForFacts. We started with EU wine labelling compliance, but our vision has always been bigger: to build innovative technology solutions that create real value for wineries, wine lovers, and industry professionals. From compliance to tourism to vineyard operations, we're growing the platform and the team to make a meaningful difference in the wine industry.

From ScanForFacts to Enowise

What is changing?

ScanForFacts is now part of Enowise. You'll continue to access e-labels, technical sheets, tasting events, and dynamic QR codes, alongside new tools for vineyard and winery operations, brand identity, and wine tourism through WineKite, all from one dashboard.

Why is this happening?

ScanForFacts started with EU wine labelling compliance, but our vision has always been bigger: to build an integrated platform that supports wineries across compliance, operations, and digital presence. Enowise brings that vision together.

Do I need to do anything?

For most users, nothing. Your existing credentials continue to work on Enowise. A small number of users whose passwords could not be migrated will receive a separate email with a link to set a new password.

What happens to my e-labels, technical sheets, events, and dynamic QR codes?

Everything is preserved. Your e-labels, technical sheets, events, and dynamic QR codes are all available in Enowise exactly as before, and existing QR codes on physical bottles continue to work.

Will my scanforfacts.io URLs keep working?

Yes. Existing ScanForFacts URLs will automatically redirect to the corresponding pages on Enowise, so any QR codes or bookmarked links continue to work.

Will my subscription or pricing change?

No. Your existing subscription and billing remain the same. You keep access to the same features, now under the Enowise brand.

WineKite

What is WineKite?

WineKite is a platform where wine lovers can discover wineries, explore experiences, and request bookings. And there's more coming: we're building WineKite to become the go-to destination for wine enthusiasts in Greece to capture tasting preferences, follow their favourite wineries, and be part of a vibrant community of wine lovers.

How do I publish my winery and experiences on WineKite?

Create a free Enowise account, set up your brand identity and photo gallery, then create your wine experiences with availability and pricing. Once published, your winery profile and experiences appear on WineKite for wine lovers to discover.

Do I need to pay extra for WineKite?

No. WineKite listing is included with every Enowise account, including the free tier. You can set up your winery profile, add experiences, and manage bookings at no extra cost.

How do bookings work?

Visitors submit booking requests through WineKite. You receive a notification in your Enowise dashboard and via email, you and can accept or decline. The visitor is notified of your response.

Is there a fee for bookings?

No. During early access, bookings through WineKite are completely free for wineries. In the future, a small commission per booking will be introduced. We are actively consulting with wineries and industry associations to ensure the rate and process are fair for wineries and sustainable for the platform.

How do visitors pay for experiences?

Currently, visitors pay directly at the winery on the day of their visit. WineKite handles the booking request, not the payment. In the future, wineries will have the option to accept online card payments through the platform, similar to how booking platforms work. You will be able to choose whichever option works best for you.

What information appears on my WineKite profile?

Your winery story (history, philosophy, vineyard overview), photo gallery, visitor amenities, spoken languages, certifications, opening hours, and the experiences you offer.

Is WineKite only available in Greece?

Yes, WineKite is currently focused on Greece. We plan to expand to other wine regions in the future.

ScanForFacts

Is there a free tier?

Yes. Create an account and get 3 e-Labels, 1 Technical Sheet, 1 Event, and 1 Dynamic QR code for free to try the platform.

What happens when I reach my credit limit?

Per-period credits (e-labels, tech sheets, events) reset at each billing cycle. Dynamic QR codes are a total you can maintain. You can upgrade your plan at any time to get more remaining credits.

What are EU e-labels?

EU e-labels are electronic labels, accessed via a QR code on the bottle, that let wineries provide the full list of ingredients and nutrition declaration online instead of printing them on the physical label. Even when an e-label is used, the energy value and allergens must remain on the physical label.

Which wines need EU e-labels?

All wines produced on or after 8 December 2023 and sold in the EU must include a nutrition declaration and ingredients list — either on the physical label or via an e-label. This applies to EU-produced wines, imported wines, and wines sold online. Wines produced before that date may continue to be sold following the old labelling requirements until stocks are exhausted.

Are the e-labels compliant with EU regulations?

Yes. Our e-labels are fully compliant with EU Regulation 2021/2117 and support all 24 official EU languages. They are continuously updated as regulations evolve.

Can I link the QR code to my winery website?

EU regulations require that the e-label page must not display marketing content and must not collect or track user data. Winery websites typically contain commercial information and track visitors. This is why a dedicated e-label platform like ScanForFacts is needed.

What must appear on the physical wine label?

The energy value (kJ/kcal per 100 ml), an allergen 'contains' statement, and a QR code with a heading containing the words 'Ingredients' and 'Nutrition Declaration', all in the same field of vision as other mandatory information.

Why do I only see the ingredients list and nutrition declaration when I scan the QR code in Greece?

Our e-labels display content based on the consumer's location. Regulatory interpretation may vary slightly across EU member states. In Greece, for example, the interpretation requires that the e-label page shows only the mandatory information (ingredients list and nutrition declaration) without any additional content. Consumers scanning from other countries may see additional information depending on local requirements.

How long must the e-label remain accessible?

For at least as long as the wine is expected to remain suitable for consumption. ScanForFacts keeps your e-labels accessible with no time limits, regardless of your subscription status.

Do e-labels support Italian recycling requirements?

Yes. You can display recycling and packaging disposal information required for selling wines in Italy, in compliance with Italian regulations.

What happens to my e-labels if I cancel?

Your e-labels stay accessible for consumers with no time limits and no extra charges for older labels. We can also redirect your QR codes to another provider at any time if needed.

What are technical sheets?

Professional wine documentation with vineyard details, grape varieties, lab analysis, tasting notes, certifications and awards, exported as polished PDFs for importers and distributors.

How do dynamic QR codes work?

You create a QR code that redirects to any URL. You can change where it points at any time without reprinting the physical code. Unlimited redirects, no scan limits, and analytics are included.

What can I do with tasting events?

Create events for private tastings, presentations, or wine fair booths. Attendees check in via QR, rate wines, and leave notes. You see aggregated results and feedback.

Can I upgrade or downgrade at any time?

Yes. When you upgrade, the price difference is prorated for the remaining billing period. To downgrade, contact our support team.

Is VAT included in the price?

Prices are exclusive of VAT. For Greek customers, 24% VAT is added at checkout. EU customers outside Greece are not charged VAT if a valid VAT ID is provided.

What payment methods do you accept?

We accept all major credit and debit cards through Stripe. Bank transfer is also available for annual plans upon request.

Where can I find more information about the EU labelling regulations?

We recommend consulting the official European Commission notice (C/2023/1190) for detailed guidance on wine labelling requirements. Please note that the regulatory information provided on our platform reflects our interpretation and is not legal advice. Regulations may have changed since the publication of this page.

Vineyard & Winery Ops

What does Vineyard & Winery Ops include?

It covers the full production cycle: vineyard block mapping, phenology tracking, vineyard calendar, grape reception, batch tracking, vessel management, lab analysis, and winery activity logging.

Is it available now?

Vineyard & Winery Ops is currently in development. We are building it together with innovation partner wineries to ensure it meets real needs. If you are interested in becoming an innovation partner, please contact us. To be the first to know when WineryOps launches, leave your email on our WineryOps solution page.

Will there be a separate subscription?

Pricing details for Vineyard & Winery Ops will be announced closer to launch.

Still have questions?

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